Case Management

Accountability is crucial; transformation in mental health takes time. As humans, we often desire rapid change, but this process unfolds gradually. Case management plays a pivotal role by ensuring accountability and guiding you consistently along your prescribed path. It coordinates every facet of your mental health journey—outpatient, inpatient, residential—and devises a comprehensive treatment plan tailored to your needs. Serving as the liaison among all members of your treatment team, case management grants you complete access to both clinical and medical staff.


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Program Lead: Jennifer Halley


Jennifer Halley

Board-Certified Case Manager | MS, Trauma Psychology

Co-Founder, 3FTL

With a strong foundation in trauma psychology and over two decades of professional experience, Jennifer is the Co-Founder and Clinical Director of 3FTL, a nonprofit organization dedicated to supporting the mental health needs of first responders. She holds multiple degrees in science including a Master’s degree in Trauma Psychology.

A licensed case manager and experienced educator, Jennifer specializes in trauma-informed psychoeducation, crisis intervention, and mental health advocacy. At 3FTL, she leads statewide coordination efforts, providing mental health resources, case management, and mental health training to first responders and their families across Texas. Her work integrates clinical insight with real-world application, bridging gaps in care through both traditional and non-traditional therapeutic approaches.

A passionate mentor and trainer, Jennifer continues to design and deliver programs that promote healing, resilience, and long-term wellness for those on the front lines of crisis response.

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